Coronavirus (COVID-19) and Our Apartments

Coronavirus (COVID-19) and Our Apartments

At our apartment community, the health and safety of our residents, management, leasing, and service teams, and the community always come first. It is our service philosophy and belief that continues to guide our actions as we navigate the quickly evolving Coronavirus (COVID-19) pandemic.

We are closely monitoring guidance from the World Health Organization (WHO), Centers for Disease Control (CDC), the state of Texas, and local government entities daily. Information from these organizations is used to inform our community management, resident services, and our apartment leasing team with decisions that safeguard the well-being of our residents.

At this time, we have implemented numerous initiatives in our apartment community in response to the Coronavirus (COVID-19) outbreak, including but not limited to:

Temporarily closing community amenities including the fitness center, pool, office, and other common areas to reduce the risk of exposure and promote social distancing

  • Limiting access to our office and communicating by telephone, email, live virtual tours and text when possible
  • Enhancing our cleaning protocols in all common areas
  • Promoting responsible personal hygiene practices in common areas including proper hand-washing and covering coughs or sneezes

Our apartment community team has guidance and added protocols in place to prepare for a wide range of potential scenarios, including residents that may be diagnosed with Coronavirus (COVID-19) and for those who are self-quarantining. We recognize that this is a time of uncertainty and, now more than ever, it is crucial to have clear communications in place to ensure that information is useful and timely. We are committed to providing additional updates as further information is made available.

Stay Safe, Stay Home


PALOMINO APARTMENTS IN SAN ANTONIO
14111 Vance Jackson Rd
San Antonio, TX 78249
(210) 672-4928
f: (210) 697-1412
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HOURS:
Monday – Friday: 9:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed